How secure is GembaDocs?

GembaDocs is built with security as a fundamental requirement, not an afterthought. Protecting your data is a core part of how the platform is designed, hosted, and maintained.

All customer-sensitive data stored in GembaDocs is encrypted at rest. Communication between your browser, mobile app, and GembaDocs servers is always encrypted in transit using Secure Sockets Layer technology. This ensures that data remains protected while it is being accessed or transferred, whether users are on the shop floor or working remotely.

GembaDocs is hosted in a secure EU-based data center. Customer data is backed up hourly and replicated across multiple locations to support redundancy and availability. Backups are retained for 30 days, allowing recovery in the event of accidental deletion or system issues. Billing information is encrypted at all times, and credit card data is stored in a secure environment using industry-standard 256-bit encryption.

Physical security is also tightly controlled. Access to our facilities is restricted through keycard systems, and infrastructure is protected behind enterprise-grade firewalls. Only required traffic such as SSH, HTTP, and HTTPS is permitted. All data endpoints are secured using token-based authentication to prevent unauthorized access.

GembaDocs is SOC 2 approved. This confirms that our security controls, systems, and processes have been independently audited and meet recognized standards for protecting customer data. Regular vulnerability assessments are also performed by an independent third-party security vendor. Copies of these assessments are available upon request under a non-disclosure agreement.

Security is continuously reviewed so you can trust GembaDocs with your most important operational information.